App crashes when visiting Recipes for some users | Voters

App crashes when visiting Recipes for some users

complete

Donna Foster

Not sure if this happens to anyone else, but anytime I go to look at the recipes, the app crashes. I can pull up kibble, but no recipes for anything else.

December 16, 2020

Dan Leveille

marked this post as

complete

Recipes have undergone a lot of changes so this issue should be fixed now! If it happens to you, please let me know! :)

Dan Leveille

Merged in a post:

Recipe tab is messed up

Shawn Thornton II

Every time I hit recipe tab my app closes reset my device multiple times and don’t want to reinstall app because I purchased the pro edition

July 14, 2023

Dan Leveille

Merged in a post:

App crashes when opening recipes

Sebastian Werner

When opening recipes, the app crashes on my S10 and S6. I've already tried reinstalling but the error persists.

July 14, 2023

Dan Leveille

Sebastian Werner Please make sure you delete all app data. You can make sure to go to your phone settings and clear all the app's data. The app definitely shouldn't be crashing after you've reinstalled it. If it is, some of the app's data was not removed.

Dan Leveille

Merged in a post:

Bug with Recipes

Donna Foster

Not sure if this happens to anyone else, but anytime I go to look at the recipes, the app crashes. I can pull up kibble, but no recipes for anything else.

December 16, 2020

Dan Leveille

Donna Foster Sorry about that. This is an old bug that's been tough to track down. Unfortunately, you may have to reinstall the app to fix it. I don't anticipate finding a fix for it in the coming months.

Shawn Thornton II

I’m on iOS I unfavorited all the recipes and still crashes so I had to start going through the kibble tab

Dan Leveille

Shawn Thornton II Sorry about that! Could you give me some more info?:

Are you on iOS or Android?
Can you try clicking "Kibble" from the main menu and see if you have any crashes, since that's a separate tab from the Recipes section?
When did this start happening? It's possible that it may be related to a recipe you favorited. Do you recall if you favorited a recipe or something prior to this happening?

Also, don't worry about the Pro version -- you can always click "Restore Purchases" after you reinstall. :)